Okay
  Public Ticket #1207174
Installationg
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Comments

  • ceciliaolive started the conversation
    June 15, 2017 at 2:22am

    Hi,
    I'm trying to install the plugin in a clients WP, and I get the following error: The uploaded file exceeds the upload_max_filesize directive in php.ini.

    I am using the indicated zip: layersliderwp-6.5.1.installable.zip

    Please advise!
    Kind Regards,
    Cecilia

  • [deleted] replied
    June 15, 2017 at 9:37pm

    Hey Cecilia,

    There seems to be a server limitation on your client's site that is preventing the installation.

    You will need to contact the site's hosting provider, show them the error and request a raise for this limit.

  • ceciliaolive replied
    June 20, 2017 at 8:16pm

    Hi,
    Thanks for the reply, I got that taken care of, but still can't install the Plugin, I'm attaching the error I'm getting.
    Appreciate the help!

  • [deleted] replied
    June 21, 2017 at 10:07am

    You have to decompress the archive that you downloaded from CodeCanyon first and use the installable zip inside it.

  • ceciliaolive replied
    June 22, 2017 at 2:39pm

    Wow, I'm not usually this slow!! Thanks for taking the time to respond!!

  • [deleted] replied
    June 22, 2017 at 2:48pm

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.