Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi there! Great plugin! I'm having trouble viewing a video on my mobile device(Samsung GS7).
The video is playing on desktop, but I can't get it to play in my mobile device.
Best,
Blake
Hey Blake,
Unfortunately the video displays are quite limited on mobile browsers, due to certain restrictions the autoplay will not work so your videos won't start automatically. Even if you start the video manually by clicking it, it will be opened in a popup iframe window so it will not provide the same effect as it does on desktop.
Or in case you meant that the video does not start at all, not even manually, please show us your site where we can see this. The URL you provided is a draft so we cannot see it: "Sorry, you are not allowed to preview drafts."
Hello Attila, thanks for your reply. I understand it's tough to get video to play on mobile now after some more testing.
Best,
Blake
x