Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
This is absolutely the worse time ever.....we don't have time to play around what should be a simple process of upgrading.
states that update package is not available...
Hey Barrie,
From what version are you trying to update exactly ? There was an earlier release where the auto-update feature was not working properly for some of our users. We believe that the problem was related to certain themes only, but this is no longer present in recent releases.
In case you still cannot update, I'd recommend to reinstall LayerSlider. First you will need to disable and remove the current version, and then install the newest release that you can download from CodeCanyon. Your sliders and settings are stored in the database so they won't be deleted in this process. You can also find installation instrcutions in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup