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  Public Ticket #1193002
Cannot activate my licence for layer slider
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  • Inanc started the conversation

    Hi,

    i cannot activate my copy of layer slider. The ACTIVATE NOW button within the WORDPRESS dashboard is inactive.

    Nothing happens, when clicked on the button.

    Visual Composer is also licenced, and active.

  • [deleted] replied

    Hey Inanc,

    There is no issue like this present in the latest release of our plugin (6.4.), so unfortunately it is most likely a conflict problem on your installation.
    Please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
    Please also check the LayerSlider System Status, located on the WP sidebar for any possible error messages.

  • slsm replied

    Hello,

    I'm having exactly the same problem. Any luck?

    Thank you,

    Leah



  • [deleted] replied

    Here the same problem, I activated The 7 theme and it keeps asking to activate.

    The activation button is blue, it starts loading but stops then. 

    So no possibility either to fill in our theme purchase code and activate it anywhere :(


  • [deleted] replied

    Please create your own new tickets for these cases.