Public Ticket #1188762
Non activate licence


  • Maurizio started the conversation

    Item Purchase Code:

    This ID is non activable in to my site
  • [deleted] replied

    Hey Maurizio,

    I have checked and your purchase code is valid and working. Please try to use it again, there might have been a temporary issue with the servers.

    If it's still not working, then I believe there is a server setting interfering with the activation. Please check the LayerSlider System Status for any error messages that could provide more information.

  • Maurizio replied

    No. Persist problem. All check with System Status is ok! Please resolved this problem is absoluttely urgent,

    This is error message: An unexpected erroe occurred. Please try again later. If this error persist, it's most likely a web server configuration issue.

    Please contact your web host and ask them to allow external connection to the following domain:

    Repository.kreaturamedia.com (observation..is ghost). If you need futur assistance in resolving this issue, please..

  • Maurizio replied

    Ok ok is all installed!

    Best regard

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.