Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1187450
Item Purchase Code is not working
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Comments

  • pointer1234 started the conversation

    Item Purchase Code is not working 

    Licensee:
    POINTER SOFT TECHNOLOGIES 

    Item Title:
    Classify - Classified Ads WordPress Theme

    Item URL:
    https://themeforest.net/item/classify-classified-ads-wordpress-theme/8227813

    Item ID:
    8227813

    Item Purchase Code:
    e1556186-7d47-48a4-ad75-7b3c4831c513

    Purchase Date:
    2017-05-29 08:05:25 UTC


    Please solve my problem


  • [deleted] replied

    Dear pointer1234,

    If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.