Public Ticket #1183193
Slider not importing


  • Matt started the conversation

    Hello - after i migrated my site i disabled and activated the LS license on live site.  My home slider is not showing and is empty.   When i go to import it after the import I get redirected to a 404 page.  *see images for reference. 


    LayerSlider version:6.4.0
    WordPress version:4.7.5
    Site Setup & Plugin Settings
    Install LocationOK
    WP Debug Mode:Enabled
    Uploads directory:OK
    Cache pluginsNot found
    jQuery Google CDN:Disabled
    Server Settings
    PHP Version:5.6.30
    PHP Time Limit:No limit
    PHP Memory Limit:256M
    PHP Post Max Size:8MImporting larger sliders could be problematic in some cases. This option is needed to upload large files. We recommend to set it to at least 16MB or higher. Please contact your host and ask them to change this PHP setting on your web server accordingly.
    PHP Max Upload Size:1G
    Suhosin:Not found
    PHP ZipArchive Extension:Enabled
    PHP DOMDocument Extension:Enabled
    PHP Multibyte String Extension:Enabled
    PHP Multibyte Regex Functions:Enabled
    WP Remote functions:OK
    $_SERVER variablesOK

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  • [deleted] replied

    Hey Matt,

    As the System Status suggests, the PHP Post Max Size server setting does not meet the requirements. It needs to be at least 16MB or higher to be able to import and utilize larger slider exports.

    Your hosting provider can help you with this case and to make the necessary changes.

  • Matt replied

    works thanks so much!