Public Ticket #1182510
Constant Deactivation of Plugin


  •  2
    maggie started the conversation

    I purchased 2 separate licenses for separate websites.  The most recent purchase on 13 May 2017.  I have one website that is activated for this purchase.  This website is continually being deactivated and I receive a lovely blue banner on top stating I am using features that require license.

    Why is this constantly being deactivated? There is only the one website activated!


  • [deleted] replied

    Hey maggie,

    We have reworked the activation detection system and pushed these changes live today. 

    Please reset the license activation of the problematic installation with the following site: https://kreaturamedia.com/reset-activations

    After that, reactivate the plugin on the admin area and the problem should be solved.