Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I purchased 2 separate licenses for separate websites. The most recent purchase on 13 May 2017. I have one website that is activated for this purchase. This website is continually being deactivated and I receive a lovely blue banner on top stating I am using features that require license.
Why is this constantly being deactivated? There is only the one website activated!
Thanks!
Hey maggie,
We have reworked the activation detection system and pushed these changes live today.
Please reset the license activation of the problematic installation with the following site: https://kreaturamedia.com/reset-activations
After that, reactivate the plugin on the admin area and the problem should be solved.