Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1182221
LAYERSLIDER ISN'T WORKING
Closed

Comments

  •  2
    Stéphanie started the conversation
    May 24, 2017 at 9:40am

    Hi,

    Already had the problem, Layerslider refuses to record changes and can't be updated !
    Here is my website URL .http://www.atelier-bouesnard.com

    Of I course I tried this : disable every other plugins on the website, and try to update, but it failed too.

    Thank you very much for your help.

    Best regards,

    Stephanie.

  • [deleted] replied
    May 25, 2017 at 10:14am

    Hey Stéphanie,

    Have you also tried to switch to a default WordPress theme to see if this is a theme issue ?

    Also, please check the LayerSlider System Status to see if there are any error messages or notifications related to your server settings.

  •  2
    Stéphanie replied
    May 26, 2017 at 8:03am

    Attila,

    Layerslider was working well, I already had the problem with the same theme on another website, and you fixed it, using my codes to repair in my website.

    Please help me. 

    Thank you,

    Best regards,

    Stephanie.


  • [deleted] replied
    May 29, 2017 at 3:40pm

    Your screenshot only contains part of the System Status. Is there no error other than the auto-update and version notifications displayed on it ?

    Also, have you tried what I recommended ? Switching to a default WordPress theme to confirm that this is a theme related issue ?