Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
For some reason when I am trying to download any of the layerslider templates the rotating symbol appears and keeps running, but no template installs. I have left this running for over an hour and tried multiple templates but no dice...I have activated the plugin and it has worked in the past. When it worked before it was at a different IP (same domain name) I had to move to a new server and re-install LayerSlider, but now I cannot get the templates up and running. Can you advise?
Hey dthilwind,
The import problem is most likely caused by a web server configuration issue. Please check the LayerSlider System Status for any error message that could provide more information.
You are a smart arse...it's an Aussie compliment...you are correct...missing PHP ZipArchive...many thks!!!
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.