Okay
  Public Ticket #1180444
Activation
Closed

Comments

  • ddvanas started the conversation

    Hi, I can't activate my LayerSlider. In the error message I get it says: "Please note, you can't activate LayerSlider with your theme's purchase code."

    I don't understand why. All the documentation states that I activate the slider with my purchase code.

    Can you please assist.

    Kind regards

    Danelle

  • [deleted] replied

    Dear Danelle,

    If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.