Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I am getting this errot have latest version of Wordpress, Avada and WP Layerslider, i am getting this error.
Error 500 - Internal Server Error
An error was encountered while processing your request. Typically this is a temporary condition. Please contact the web site owner for further assistance.
Hey muhammadoweis,
The "Internal server error" (error 500) is a web server configuration issue, most likely a memory limitation problem or execution time limit in your case. This error message is displayed because you are trying to utilize more content than your server can handle in the given amount of time.
Please contact your hosting provider. They should be able to tell from the error message what settings to edit or increase and make the necessary changes as well.
Hi There,
please see the following sever setting, i dont have any upload limit, and exection time problem. I have bougth this slider two time, one with avada and one individual licence. but it is till not WORKING
In this case the problem is going to be related to a PHP error. Please enable the WP debug mode so the PHP error messages can be seen, and set up a temporary WP login for us so we can investigate it further from the back-end. Make sure to set the message to private so others can't see the credentials.
The login credentials do not seem to be valid unfortunately. When I try to login I get an 'invalid username' error.