Public Ticket #1172926
Layer's Won't Import


  •  2
    PTUSA started the conversation

    Hello, I am trying to import some Premium Layerslider templates but the page just keeps the Layerslider animation and will not import, I've tried multiple times without success (and waiting for 30+ minutes).

    I have purchased layerslider and was wondering if I could download these somewhere instead of trying to import form the template store?

  • [deleted] replied

    Hey PTUSA,

    The demo sliders can only be accessed through the Template Store at the moment.

    The import problem is most likely caused by a web server configuration issue. Please check the LayerSlider System Status for any error message that could provide more information.