Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1172926
Layer's Won't Import
Closed

Comments

  •  2
    PTUSA started the conversation

    Hello, I am trying to import some Premium Layerslider templates but the page just keeps the Layerslider animation and will not import, I've tried multiple times without success (and waiting for 30+ minutes).


    I have purchased layerslider and was wondering if I could download these somewhere instead of trying to import form the template store?

  • [deleted] replied

    Hey PTUSA,

    The demo sliders can only be accessed through the Template Store at the moment.

    The import problem is most likely caused by a web server configuration issue. Please check the LayerSlider System Status for any error message that could provide more information.