Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1171205
Can't save when I edit or add a layer
Closed

Comments

  •  2
    Schmiddy started the conversation
    May 15, 2017 at 1:05pm

    Hi

    I updated LayerSlider from a older version to 6.4 few days ago. One problem is, I can edit existing layers but can't add new ones... Every time I try and want to save the changes, I get an Error. I only can go further by reloading the page.

    Some Layerslider used with CSS have complete new behavior or looks almost totally different...

    The change to 6.0 demands hours to rearange all these differences :-(  Why??? 

    By the way... all my thumbnail on the bottom of the Sliders are gone!


    Please help, thx.

  • [deleted] replied
    May 16, 2017 at 5:59pm

    Hey Schmiddy,

    LayerSlider's backwards compatibility is almost 100%, so problems like this sholdn't happen normally. I believe it is going to be related to your CSS code, the live markup (DOM) was changed in version 6 so it is different from version 5 now. There might be a few settings that need to be adjusted after the update, but not this drastically.

    Could you please show us what does the error message say on saving ?