I purchased the Avada theme which came with LayerSlider. I followed the directions online for activating LayerSlider, however, I only have a purchase code for my theme which will not activate LayerSlider. I do not have an activation theme for LayerSlider. Is it possible to get updates from LayerSlider, given that I acquired it through a theme?
If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.
I purchased the Avada theme which came with LayerSlider. I followed the directions online for activating LayerSlider, however, I only have a purchase code for my theme which will not activate LayerSlider. I do not have an activation theme for LayerSlider. Is it possible to get updates from LayerSlider, given that I acquired it through a theme?
Thanks,
Brooke
Dear mikephd80,
If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.