Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1168206
Your purchase code appears to be invalid
Closed

Comments

  • Mika started the conversation
    May 12, 2017 at 12:14am

    I am using the code supplied in the License certificate, and I have this error message : " Your purchase code appears to be invalid. Please take special care to enter it correctly without accidentally including spaces or other additional characters. Please note, you can't activate LayerSlider with your theme's purchase code (...) "

    I tried a few times, manualy and copy-paste, I i've followed this instructions : https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#activation-purchase-code

    But the licence code in your "licence.txt" doesn't work.

    I've bought the plugin via envato market.

    Thank you for your help.


  • [deleted] replied
    May 12, 2017 at 10:21am

    Hey Mika,

    I have checked and tested your purchase code and it was working for me on our demo site so the license is valid and functioning.

    There might have been a temporary issue with the servers, could you please try to activate it again ?

    If it still doesn't work please check the LayerSlider System Status to see if there are any related error messages.

  • Mika replied
    May 12, 2017 at 1:04pm

    Hi, thank your for checking.

    But It still doesn't work...


  •   Mika replied privately