Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1168077
Product Activation - Local to Live Domain
Closed

Comments

  • andystep started the conversation

    Hi Folks

    Sorry but can't seem to fix this myself so appreciate any help please.

    Upgraded to V6 developing a website on computer/local server.

    Just transferred completed site to live domain http://www.edmnt.com and activated Layerslider6 with no issue but has since deactivated.

    Have gone in to local site to deactivate LS through plugin (Product Activation area) and deactivated plugin, but still not allowing activation on live site - max limit reached.


    Definitely haven't activated or used on any other sites so wondered if you can help please?


    Thank you - Love LS by the way :)


  • [deleted] replied

    Hey andystep,

    We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

  • andystep replied

    Hi Attila

    Thanks for the speedy response and yes that's worked a treat :)

    Looks like the issue occurred when I changed the domain prefix from http://edmnt.com to http://www.edmnt.com

    Maybe something that will come up again.

    Appreciate your assistance.


    Andy S