Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1156670
Slide not saving
Closed

Comments

  • svoirin started the conversation
    May 3, 2017 at 12:09am

    When I try to add a layer to my slide, it erases everything. I can add a background only and then save with no problem. However, when I try adding a layer is when everything erases.

    -Shane

  • [deleted] replied
    May 3, 2017 at 12:16pm

    Hey Shane,

    As mentioned in the other ticket you have commented to, this is most likely a conflict issue with a 3rd party item on your installation or a server configuration problem. 

    Please try to temporary disable other plugins and switch to a default theme to see if that solves the issue. Please also check the LayerSlider System Status for any error messages.