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  Public Ticket #1153219
LAYERSLIDER SHOWING ERROR
Closed

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  • mdyusuff71 started the conversation

    Failed to connect to our update server. This could cause issues with product activation, serving updates or downloading templates from the Template Store. It's most likely a web server configuration issue. Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com

  • [deleted] replied

    Dear mdyusuff71,

    The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this case and about the available new versions.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.