Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1152430
Why was my activation cancelled???
Closed

Comments

  • cciprep started the conversation
    April 28, 2017 at 5:25pm

    Suddenly, I need to "re-activate" my purchased Layer Slider plugin, only to find out that my product activation was cancelled on this site. None of the "potential reasons" apply to my site. Now, I get to waste time trying to beg you to let me use your plugin that I purchased from you. So, here goes: Can I please, please use the Layer Slider plugin that I purchase from you. Please? I promise not to bother you any more after this, if you will only allow me to use the product I purchased from you. Pretty please? With sugar on top? 

  • [deleted] replied
    May 1, 2017 at 12:46pm

    Hey cciprep,

    I have checked your activations in our database and it seems like you have your license activated only on your localhost at the moment. This activation was most likely stuck, therefore the error and deactivation on the live site. 

    I have reset your purchase code in our database, please deactivate (if it shows activated) and then activate the plugin again on your current installation. After this there should be no error anymore.