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  Public Ticket #1151153
Can't import any of the templates
Closed

Comments

  • makeitbritish started the conversation

    Hi
    I've been trying to import templates but all I get is the 'importing please wait' message spinning round. Have left it for an hour and it is still spinning.

    Tried deactivating all the plug ins and its still doing it.

    The only reason i bought the plug in as it came free with the theme but after upgrading the theme the layer slider wouldn't work any more so i thought upgrading to a proper license might help fix it.


    The theme is Enfold


    Please help

  • [deleted] replied

    Hey makeitbritish,

    The template import problem is most likely caused by a web server configuration issue. Please check the LayerSlider System Status for any error message that could provide more information.