Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1150476
Licence codes
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Comments

  • melaniemorschel started the conversation

    Hi! I have purchased multiple licences of LayerSlider for various projects. How do I tell which licence is activated for which domain? We build most of our sites in a test area and then move to final domain. I've just moved a site which I had purchased a license code for, and I'm now getting a message "LayerSlider product activation was canceled on this site".

    I just need to work out which licence is for which project. Thanks!

    Regards

    Melanie

  • [deleted] replied

    Hey melaniemorschel,

    We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activations

  • melaniemorschel replied

    Perfect! Thanks - all licences now allocated to correct projects.

    Regards

    Melanie

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.