Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1149790
Unable to edit or select any options when creating new slide
Closed

Comments

  • Mnwood started the conversation

    I am having a difficult time using this plug-in.  When attempting to create a new slide, I am unable to click on anything in the settings page.  I have deactivated all other plug-ins in efforts to DIY the solution.

  • [deleted] replied

    Hey Mnwood,

    There is no issue like this present in the latest release of our plugin (6.3), so unfortunately it is most likely a server issue or conflict problem on your installation.

    To start troubleshooting please try to temporary disable other plugins, or in case you have already tried that, also switch to a default theme to see if that solves the issue. 

    Please also check the LayerSlider System Status, located on the WP sidebar for any related error message.