Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1149656
Layerslider is white
Closed

Comments

  • simplysimon started the conversation

    HI,

    when you enter my website http://szameitat.design you will see just a white layer slider. When you click on Portfolio and go back to the main-site layer slider works fine. Why is it not working?

    Is there no chance to get it work?


    cheers
    Simon

  • [deleted] replied

    Hey Simon,

    I have checked your site but for me the slider is being displayed properly on first page load as well, not just when navigating back and forth.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?

  • simplysimon replied

    Hey Attila,

    thank you for your help. I don`t know where the wrong behavior came from. But it`s working good since yesterday. I use Mac OS Sierra and Safari or Firefox on my iMac.

    But: Now i have another problem. I switched the thumbnail navigation to disabled - and that works. BUT there is still a big gap between layer slider and text-content. Seems to me, that the Thumbnail Navigation under the Layerslider is turned off but just invisible. How can i solve that problem?

  • [deleted] replied

    Thank you for the feedback. 

    The white gap between the slider and the text is generated by Visual Composer. As I can see it is a row element from the VC's page builder (see screenshot).

  • simplysimon replied

    Hi Attila,

    problem is fixed. Thank you for your support.


    Best,

    Simon