Okay
  Public Ticket #1148419
Blurry Pictures
Closed

Comments

  • Kyle started the conversation

    I have my layer slider set to a fixed size and the canvas width and height to match each image slide size (800x533) but images look blurry. The size under slide background image is set to inherit. When viewing in Google Chrome, the slider size is 1000x600 and 913x608 in Firefox. The only time images look sharp is when I reduce my browser zoom from 100% to 80%.

  • [deleted] replied

    Dear Kyle,

    The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this case and about the available new versions.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.

  •   Kyle replied privately
  •   Kyle replied privately
  • Kyle replied

    I have submitted a new ticket with the correct purchase code just in case. I look forward to your help.