Public Ticket #1145984
Error buying


  • impressgroupsc started the conversation

    Dear Sir, I buyed this plugin but it was an error, I want to buy the wordpress plugin version. Can you change my license paying the diference or refund this item to buy the correct plugin?


  •  499
    Attila replied

    Hey impressgroupsc,

    Unfortunately Envato does not provide us any way to change or swap licenses. The only way currently is to purchase the WordPress version and opening a refund request for the mistaken purchase through your Envato account so we can accept it.

    Best Regards,
    Attila | Kreatura Support Team