Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I am trying to upgrade with the Purchase code, but it will not let me. Please help
Hey dechtman,
Version 4.6 is a really old release, it is more than 4 years old now. The plugin has changed drastically multiple times since then, so the auto-update feature might not be working properly in it unfortunately.
I'd recommend to manually update the plugin by downloading it from CodeCanyon. You can find installation and updating instructions in the documentation on the following URL: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup
Please note that your sliders are stored in the database so they won't be deleted in the process.