when I imported the slider from template store, it showed this:
It seems there is a server issue that prevented LayerSlider from importing your selected slider. Please check LayerSlider -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. In many cases retrying to import the same slider can help. Your HTTP server thrown the following error:
Internal Server Error
I already contacted my host (hosgator)
but they asked me to ask the support of layer slider
The "Internal server error" (error 500) is a web server configuration issue, a memory limitation problem or execution time limit in your case. This error message is displayed because you are trying to import more content than your server can handle in the given amount of time.
Please contact your hosting provider. They should be able to tell from the error message what settings to edit or increase and make the necessary changes.
when I imported the slider from template store, it showed this:
It seems there is a server issue that prevented LayerSlider from importing your selected slider. Please check LayerSlider -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. In many cases retrying to import the same slider can help. Your HTTP server thrown the following error:
Internal Server Error
I already contacted my host (hosgator)
but they asked me to ask the support of layer slider
Hey spongepoopoo,
The "Internal server error" (error 500) is a web server configuration issue, a memory limitation problem or execution time limit in your case. This error message is displayed because you are trying to import more content than your server can handle in the given amount of time.
Please contact your hosting provider. They should be able to tell from the error message what settings to edit or increase and make the necessary changes.