Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
About 2 or 3 month ago, i was testing a new LayerSlider version 6, so i did activation for test the new sliders and animations. This week, i was back with tests, but the plugin don't is activated more. Why was my activation canceled?
how can i activated again?
Hey paulohenrique,
Your activation was most likely deactivated remotely some time ago or you have moved your site and the plugin detected this, therefore the error. Please read the following part of the documentation for possible reasons for the deactivation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#canceled-activation
In any case, your purchase code is still valid and working so you can activate the plugin with it.
We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations
If you reset your purchase code in this site and re-activate the plugin on the admin area as well, there should be no error anymore.