Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I am getting this message in my plugin section which is written below, i got the plugin bundled in theme but when I tried to import sliders from templates store its just loading all the time also nothing is happening and i am getting this message in my screen which is written below.
kindly help me out how to solve this issue.
LayerSlider product activation was canceled on this site
You've previously activated your copy of LayerSlider on this site to receive plugin updates, use exclusive features and access to premium templates in the Template Store. However, your activation was canceled and you can no longer enjoy these benefits. There are a number of potential reasons why this could happen, the common ones include: you've remotely deactivated your site using our online tools or asked us to do the same on your behalf; your purchase have been refunded or the transaction disputed; Envato have revoked your purchase code with an undisclosed reason.
To review all the possible reasons and find out what to do next, please refer to the Why was my activation canceled? section in our documentation.
Dear Mahboob,
If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.
Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.