Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1132673
There is no code in my .txt document
Closed

Comments

  • Yogabalansretreat started the conversation
    April 12, 2017 at 12:06pm

    I found the .txt documents, but the field 'purchase code' is empty. (see attachment)

  • [deleted] replied
    April 12, 2017 at 12:30pm

    Dear Yogabalansretreat,

    If you've received LayerSlider as a bundled plugin in your theme,  item support and updates will be provided by the theme author in this case.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.

  • Yogabalansretreat replied
    April 12, 2017 at 1:27pm

    Dear Attila,


    Thanks for your quick reply. If I understand you correctly I should ask Envato Market for the missing purchase code?


    Kind regards,

    Miriam Evers

  • [deleted] replied
    April 12, 2017 at 2:52pm

    In case you've received LayerSlider as a bundled item in your theme you cannot activate it. Your theme's purchase code is not valid for the plugin as they are two separate products. Item support and updates will be provided by the theme author in this case. Please contact the author of your theme about the available new versions.