Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I received Layer Slider in a theme, but deactivated it and reinstalled my own copy. When I tried to enter my license, none of the fields were clickable. Help?
Hey lamessegee,
You can activate the plugin in this section by clicking the Activate Now button:
After that you can enter your license code to the following field:
Could you please specify what exactly is not clickable for you ?
I know where and how to activate it. The problem is that nothing is clickable on that page. I can't enter anything.
I see, however there is no issue like this present in the plugin, so I believe that unfortunately it is most likely a conflict problem on your installation.
To start troubleshooting please try to temporary disable other plugins and switch to a default theme to see if that solves the issue.
You could also check the System Status, located on the WP sidebar for any related error message.
Thank you.