Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1128437
My purchase code does not want to activate in the Wordpress field
Closed

Comments

  • Michelle Loeza started the conversation
    April 9, 2017 at 6:57am

    My purchase code does not want to activate in the Wordpress field.  I purchased it and it is not activating. What should I do?

  • [deleted] replied
    April 9, 2017 at 10:06am

    Hey Michelle Loeza,

    I have tested your purchase code and it is valid and working. I was able to activate our test site with it. There might have been a temporary issue with the servers, please try to activate it again and make sure that there are no extra characters entered.

    If you're still experiencing problems please check the LayerSlider System Status for any error messages.