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  Public Ticket #1128437
My purchase code does not want to activate in the Wordpress field
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  • Michelle Loeza started the conversation

    My purchase code does not want to activate in the Wordpress field.  I purchased it and it is not activating. What should I do?

  • [deleted] replied

    Hey Michelle Loeza,

    I have tested your purchase code and it is valid and working. I was able to activate our test site with it. There might have been a temporary issue with the servers, please try to activate it again and make sure that there are no extra characters entered.

    If you're still experiencing problems please check the LayerSlider System Status for any error messages.