Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I received layerslider as part of my theme Avada.
I liked it and purchased the activation for Layerslider.
This is my purchase code: 498a1ac0-a993-4850-9495-3272dd2429f6
I can activate LayerSlider on my side and download premium content. Then it deactivates itself. Rinse and Repeat.
What is going on?
website is: ipad-rehab.com
Hey ibjessa,
Please read the following part of the documentation for possible reasons for the deactivation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#canceled-activation
In any case, your purchase code is still valid and working so you can activate the plugin with it.
We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/
If you reset your purchase code in this site, close the deactivation error and re-activate the plugin on the admin area as well, there should be no error anymore.