Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1127881
Refund
Closed

Comments

  • Wendy started the conversation

    Hi, I've decided I would like my money back. I don't want this plugin.

    Thank you.

  • [deleted] replied

    Hey Wendy,

    Our records show that you've already downloaded, installed and used your purchase code to activate exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them. Therefore, we cannot provide you with a refund in this case I'm afraid.

    The Market Refund Policy is regulated by Envato. For more information, please refer to the following article: 
    http://codecanyon.net/page/customer_refund_policy

    Thank you very much for understanding!