Our records show that you've already downloaded, installed and used your purchase code to activate exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them. Therefore, we cannot provide you with a refund in this case I'm afraid.
Hi, I've decided I would like my money back. I don't want this plugin.
Thank you.
Hey Wendy,
Our records show that you've already downloaded, installed and used your purchase code to activate exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them. Therefore, we cannot provide you with a refund in this case I'm afraid.
The Market Refund Policy is regulated by Envato. For more information, please refer to the following article:
http://codecanyon.net/page/customer_refund_policy
Thank you very much for understanding!