Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1126265
Site flashing on slide transitions
Closed

Comments

  • claytonbrown started the conversation

    Version: 6.2.2  -  Issue occurring on 2 separate installations

    The entire site is flashing white upon each slide transition.  I have tried deactivating all plugins and also activating WP 2017 theme.  Problem remains.  I actually have 3 purchase codes and first found this bug a different site I am developing so  the problem is legit.  Please fix asap -

    Thanks -

  • claytonbrown replied

    Update:  Switched to the new Origome transition on all slides and that has fixed the issue.

    Update:  Issue is isolated to desktop & Google chrome (chrome is up to day) - However, tested on my laptop and fine there - Fine on tablets and phones -

    Can anyone else verify if they are having this same problem with 6.2.2 on desktop?

  • [deleted] replied

    Hey claytonbrown,

    There is no such issue present in version 6.2.2. No other user reported this behavior so far and we did not experience this on our end either. 

    I have checked your site in the latest Chrome version on desktop and I wasn't able to reproduce the slider flashing. The problem is most likely a localized issue on your end. I'd recommend to check and temporary disale the browser extensions you are using, they might be affecting the slider.