Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1124328
Avada 5.1.5 / WooCommerce 3.0.0 / LayerSlider WP 6.2.2
Closed

Comments

  • stevebc started the conversation
    April 5, 2017 at 12:27am

    Ater updating Avada 5.1.x to WooCommerce 3.0.0, LayerSlider WP 6.2.2, slide edits fail when attempting to savie. The error dialog indicates that there is a server error, however no description is given.

    264kb jpg of error dialog will not upload.


  • [deleted] replied
    April 7, 2017 at 12:43pm

    Hey stevebc,

    Sorry for the delayed response. The support desk's operator had some issues with their servers and it also affected us.

    Please check the LayerSlider System Status located on the WP sidebar to see if there are any errors displayed that might provide more information on this matter.