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  Public Ticket #1121761
Can't Link Slider Images to Specific Posts
Closed

Comments

  • ashlylorenzana started the conversation
    April 3, 2017 at 6:14am

    I just want to make the images in my slider clickable links to the specific posts they are from...how do I do this?!

    Thank you in advance

  • [deleted] replied
    April 3, 2017 at 6:21pm

    Hey ashlylorenzana,

    You can link layers with the 'Linking' field under the 'Link & Attributes' tab in the 'Layers' section. You can also link post URLs this way.

  • ashlylorenzana replied
    April 4, 2017 at 11:51am

    I've tried to do that repeatedly and it doesn't work for me. It breaks the slider completely and I get a fatal error message on the page with the shortcode for the slider.

  •   ashlylorenzana replied privately
  • [deleted] replied
    April 4, 2017 at 2:12pm

    Could you please set up a test page with the problematic slider where we can investigate this issue ?

  •   ashlylorenzana replied privately
  • ashlylorenzana replied
    April 6, 2017 at 7:12am

    See fatal error message here:

    http://www.ashlylorenzana.com/welcome/

  • [deleted] replied
    April 7, 2017 at 11:24am

    Sorry for the delayed response. The support desk's operator had some issues with their servers and it is also affecting us.

    Regarding the fatal error, you will have to contact your hosting provider with it. If you show them the error message they will know what to do to help you fix it. Please also check the LayerSlider System Status located on the WP sidebar to see if there are any additional errors.

  • ashlylorenzana replied
    April 7, 2017 at 3:34pm

    I already tried contacting my web host and was told there were no server errors and that it is a CODE issue. They told me to contact the developer of the plugin.

  • [deleted] replied
    April 8, 2017 at 10:48am

    It is not a code issue. The mb_ereg_match function is not available on your server. This PHP function is part of the Multibyte String PHP Extension. This module is not enabled or not configured properly on your server, therefore the issue. Your hosting provider could also see this if they read the error message at all. 

    The error message contains every information they need to solve this problem.

  • ashlylorenzana replied
    April 9, 2017 at 5:06pm

    Thank you for the specific details. I will go back to my host support and give them the information.