Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have purchased the layer slider at Themeforest and downloaded it. Do I just upload it to my dashboard so you know I've actually bought it and am not just using the version that came with the Theme?
Thanks
Hey Sara,
In case you have the plugin from a theme already installed on your site, you will need to disable and then remove the current version first. After that you can manually install the new release that you can download from CodeCanyon. Your sliders and settings are stored in the database so they won't be deleted in the process.
You can also find installation instructions in our documentation: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#plugin-setup