Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1121012
Where do I manage my licenses?
Closed

Comments

  • cbrehmer started the conversation

    This plugin can be used on two installs. I am only using it on one. It was being used on another install ( a DigitalOcean Droplet) that droplet has been destroyed and a new one spun up. Yet when I go to authorize this plugin it says I have exceeded the installs. Where can I go outside of the WP dashboard to manage my installs? I would think that when a droplet is destroyed the plugin would be able to tell that ip address is no longer available at a minimum. I all actuality I should be able to manage the installs outside of the wp dashboard. How am I supposed to login to a dashboard that no longer exits (droplet destroyed)in order to deactivate the plugin??????

  • [deleted] replied

    Hey cbrehmer,

    We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations