Public Ticket #1120289
Saving Slider


  • Samantha started the conversation

    Hi there, 

    I am having trouble saving anything within the slider plugin. I have started working on sliders based from a imported template and when I save them it says that the slider has been saved. When I go back to the main screen of the sliders and click on slider I was working on, nothing is saved. The only thing that saves is the name of the slider. 

    As suggested, I have tried deactivating all other plugins to see if that fixes the problem and it does not. 

    I am using the mega theme (https://themeforest.net/item/mega-creative-multipurpose-wordpress-theme/13570653) on the site, which says it is "layer slide widget ready" and has an element in it's page builder specifically for the slider. 

    I'm not sure if it is a problem with the slider or the theme or something. 

    Please let me know any suggestions. 

    Thank you.


  • [deleted] replied

    Hey Samantha,

    There is no issue like this present in the latest release of our plugin (6.2.2.), so unfortunately it is most likely a conflict or server configuration problem on your installation.
    Please try to temporary switch to a default WP theme to see if that solves the issue. Please also check the System Status, located on the WP sidebar for any related error message.

  • Samantha replied

    Hi Attila, 

    Thank you for the response. There are no error messages in the System Status. If i switch from the theme I am currently using, which is mostly page builder based, to the default WP theme and then switch it back will I lose any content? Just wanted to make sure. 


  • [deleted] replied

    There shouldn't be any problems by switching themes. Your sliders are stored in the database, so they won't be deleted even if the plugin is manually reinstalled for example.

  • svoirin replied

    I'm having this same problem. Saving the slider is wiping everything out.