Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1119918
Activating LayerSlider
Closed

Comments

  • Matthias started the conversation

    Hi, I purchased the theme Brazil. It is written to be with the licence for Layer Slider. Now I tried to activate but failed. I put in the purchase code of Brazil. Is that right?

  • [deleted] replied

    Dear Matthias,

    If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates will be provided by the theme author in this case.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.

  • Matthias replied

    Dear Attila, 

    thank you for your answer. As a bundled plugin, I guessed that there is a full use of this slider possible. Isn't it? Does it work in the purchased theme without activation?

  • [deleted] replied

    Yes, the plugin does work without activating it, but some premium features are only available after activation.