Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi
In this slider when we hover on the button it gets it hover state but on mouse out it keeps its hover state which is not right. Can you tell the problem?
Hey Justyna_Schmidt,
I have checked the URL you provided but the site does not seem to be available at the moment. Is there a test page where we can check this issue live to investigate it ?
Thank you for the feedback, we have received the login details and were able to login. We will investigate this problem further to locate the source of the conflict.
Sorry for the delayed response. The support desk's operator had some issues with their servers and it also affected us.
We have investigated this further trying to locate the source of the problem. Unfortunately we are not familiar with this video player plugin and we were not able to locate the issue.
What I could recommend is to check if there's an update or new version available for this plugin. It might contain newer methods that do not conflict anymore. For the videos, LayerSlider supports YouTube, Vimeo, and self-hosted HTLM5 video/audio out of the box. We've integrated many features for these solutions such as setting autoplay, preview image, volume and other controls.
Hi Attila, we decided to go without the Easy Video Player and we found an another Youtube video plugin which is making no trouble with your layer slider.
So the problem is solved as far for us.
But in case, your clients are using the Easy Video Player, you should have a look at this issue. Because they will get trouble with your slider.
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.