Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1114229
Once published: no layers, no transitions
Closed

Comments

  •  2
    Digididirk started the conversation
    March 27, 2017 at 3:51pm

    Hi, I published my first slider on our homepage-in-progress. 

    I used the shortcode, which I pasted in a full-page code-module - all went well. 

    Issues:

    1. I see the first slide, but not the layer (in our case: layer = logo & text) nor the slide-effect (Ken Burns)
    2. the slideshow does not play automatically
    3. when I click on the arrow for the next image, same issue : I see the slide, but not the layer, nor any slide effect. This is the same for all the slides.

    Can you help, please?

    Thanks!

  • [deleted] replied
    March 28, 2017 at 1:19pm

    Hey Digididirk,

    I have checked your site but for me the slider is working properly, it starts automatically and the layers are visible as well.

    Have you managed to fix the problem in the meantime ?

    In case not, could you please specify on what OS/browser/device are you experiencing this exactly ?

  •   Digididirk replied privately
  • [deleted] replied
    March 28, 2017 at 3:05pm

    The origami effect overwrites any other animation. It means that if you select multiple 3D transitions and the origami effect, the origami will be displayed over them in all cases.

    If you want to use a regular 3D transition, you will need to remove/de-select the origami effect first.

  •  2
    Digididirk replied
    March 28, 2017 at 5:38pm

    Perfect, works! Cheers.

    Best,

    Dirk