Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1111739
Lack of responsiveness to mobile and ipad
Closed

Comments

  •  2
    Neville Jacob started the conversation
    March 24, 2017 at 6:58pm

    The main body of my Wordpress blog works fine, unfortunately, the LayerSlider doesn't seem to be reponsive to ipad and mobile environments. I would be most grateful if you could kindly help me out.

  • [deleted] replied
    March 25, 2017 at 12:30pm

    Hey Neville Jacob,

    As I can see you are not using LayerSlider on the provided URL. In case you have changed it since then, is there a test page where we can check on this issue ?

  •  2
    Neville Jacob replied
    March 29, 2017 at 8:59pm

    Thank you for your reply Attila,

    I had the site made for me - in another country! - and don't have pin numbers etc , but it can be found at the following address www.theamericanbeagle.com   .

    I hope that this will suffice for now

    With thanks,

    Neville

  • [deleted] replied
    March 29, 2017 at 9:45pm

    This is the URL I was checking before, but there is no LayerSlider being used on it. 

    The slider on this page was not created with our plugin.

  •  2
    Neville Jacob replied
    March 31, 2017 at 2:54pm

    Ahh, I thought it would work as the update to this site appeared on my plugin page. Have I bought a product that can't be used?

  • [deleted] replied
    April 1, 2017 at 9:47pm

    I'm sorry but I'm not sure I follow. On the site you have showed us (www.theamericanbeagle.com) there is no LayerSlider present. Our plugin is not being used on your site at the moment.