Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1111157
Error Message
Closed

Comments

  •  2
    SteveHun started the conversation

    I embedded a Vimeo video into a slider and am getting the following message when I try to save the slide: 

    "It seems there is a server issue that prevented LayerSlider from saving your work. Please check LayerSlider -> System Status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. Your HTTP server thrown the following error:


    Forbidden"

  • [deleted] replied

    Hey SteveHun,

    Unfortunately there is most likely a server related error on your site causing this. Have you followed up with the suggestions provided in the error message ?