Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #1110293
Slider is not working in Internet Explorer; on mobile and other browsers it works good.
Closed

Comments

  •  2
    Milanokidsfashion started the conversation
    March 23, 2017 at 6:51pm

    Hello,

    I created a slider with LayerSlider in the Wordpress Flatsome theme. The slider is not showing up in Internet Explorer (only loading) but slider works on other browsers and on mobile.

    Could you please help me to solve this problem?

    I thank you in advance.



  • [deleted] replied
    March 23, 2017 at 8:18pm

    Hey Milanokidsfashion,

    As I can see you are using an outdated version of LayerSlider. We have implemented several improvements and fixes since then. Please update the plugin.

    If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme about the available new versions.

    Alternatively, you can purchase a license from us, so we can provide our support services for you, along with our auto-update solution, beta and early access releases and exclusive offers for our direct buyers as well.