Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #1110035
How to deactivate site and reinstall LayerSlider?
Closed

Comments

  •  2
    drpinillo started the conversation

    dear sir and lady´s,

    A few weeks ago an error occurred at Betheme while the programming my Web site
    [http://drpinillotranslations.com]
    , as a result of this there was necessary to reinstall Wordpress at the host provider 1 & 1,
    now i can´t activate the plugin again
    Although the domain assigned to Layer Slider is the same always appears the message:

    "You,ve reached the maximum number of activate installation for this purchase code. 
    Enter purchase code or deactivate sites before try to add new ones"

    I don´t now how to deactivate the site . Can You help me to reset the code?
    Thanking your help in advance

    Dagoberto Pinillo

  • [deleted] replied

    Hey drpinillo,

    We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations